Shipping Policy

We currently only ship within the U.S.

  • Free shipping on orders $50 and up
  • Free priority shipping on orders $75 and up
  • Free priority shipping for pre-orders/backorders

Free shipping takes an average of 2-4 days

Priority shipping takes an average of 2-3 days 

All orders will be processed and shipped as soon as possible. Most orders ship on the same day, and all within 3 business days (besides pre-orders/backorders).

Pre-orders and backorders are subject to varying shipping times from different vendors (average 3-7 days for processing). We will keep you informed and provide free priority shipping as soon as we can process the order. 

We reserve the right to choose shipping carrier for any Free Shipping promotions. Free shipping promotions cannot be applied to overnight services.

Exceptions – Some packages may take longer to arrive due to mailing delays. USPS also recognizes federal holidays and will hold packages in transit on those days. Occasionally, USPS experiences a backlog, especially around peak times such as Christmas. The backlog may cause packages to arrive after the estimated time. Weather delays may also play a factor. While USPS delivers in bad weather, severe weather and national disasters can prevent mail from reaching affected areas.

Incorrect Shipping Information – If a package is returned due to an incorrect shipping address provided by a customer, the customer will be responsible for the return shipping cost as well as the redelivery cost. Cho Hemp is not responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by a customer.

Lost or Stolen Packages is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.